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Company Information update: Personal and Contact Information: Name of the Freight Broker or Brokerage Firm Contact Information (email, phone number, address) Website URL (if available) Company Overview: Company Name Years in Business Services Offered (e.g., full truckload, less than truckload, intermodal, international freight, etc.) Geographic Coverage (regions or countries served) Type of Freight Handled (e.g., dry goods, refrigerated goods, hazardous materials, etc.) License and Certification Information: Federal Motor Carrier Safety Administration (FMCSA) License Number Surety Bond Information Insurance Coverage (liability, cargo, etc.) Additional Certifications (e.g., certifications for specific types of freight) Brokerage Experience: Number of Loads Brokered per Year Industries Served (e.g., retail, manufacturing, food and beverage) Specific Freight Types or Niche Markets (e.g., temperature-sensitive freight, oversize loads) Relationships with Carriers and Shippers Key Partnerships or Collaborations Technology and Tools: Transportation Management System (TMS) Used Integration Capabilities with Shippers or Carriers (e.g., EDI, APIs) Tracking and Visibility Tools (for real-time updates on shipments) Other Technologies for Operations Management (e.g., load boards, route optimization) Key Strengths: Reputation in the Industry Customer Testimonials or Reviews Network of Reliable Carriers Experience in Specific Routes or Regions Expertise in Handling Special Freight Requirements Billing and Payment Information: Payment Terms (e.g., net 30, net 60) Accepted Payment Methods (e.g., credit, ACH, check) Invoicing Process Credit Terms for Shippers and Carriers Operational Workflow: Process for Handling Shipments (from initial quote to delivery) Communication Protocols with Carriers and Shippers Claims Process for Damaged or Lost Freight Dispute Resolution Methods Additional Services or Value-Added Offerings: Warehousing or Storage Solutions Cross-docking or Transloading Services Freight Forwarding or Customs Brokerage Supply Chain Consulting or Optimization Services This profile can be tailored for specific needs depending on the type of freight broker and the level of service offered.
