Reports - Copy this React, Tailwind Component to your project
1. User Reports Purpose: Analyze user demographics and behavior. Key Metrics: Total registered users. Active users (daily, weekly, monthly). User locations (city, region). New user registrations (by date range). Filters: Date range. Location. Export Options: CSV, PDF. Insights: Identify trends in user acquisition. Spot inactive regions for marketing focus. 2. Service Reports Purpose: Monitor the types and statuses of services provided. Key Metrics: Most common service categories. Service completion rates. Average service delivery time. Filters: Service type. Date range. Region. Export Options: CSV, Excel. Insights: Optimize service offerings. Identify bottlenecks in service completion. 3. Technician Reports Purpose: Evaluate technician performance. Key Metrics: Total jobs completed. Average customer ratings. Response time to requests. Regional job distribution. Filters: Technician name. Date range. Service type. Export Options: PDF, CSV. Insights: Reward top performers. Address training needs for low rated technicians. 4. Request Reports Purpose: Track service requests and status. Key Metrics: Total requests (completed, pending, canceled). Average time to resolve requests. Requests by category and region. Filters: Request status. Date range. User or technician ID. Export Options: Excel, PDF. Insights: Improve response times. Identify high demand service types. 5. Evaluation Reports Purpose: Gather user feedback and ratings. Key Metrics: Average ratings (by technician, service type, and region). Distribution of ratings (1 5 stars). Most common positive/negative feedback. Filters: Date range. Technician. Service type. Export Options: PDF, Word. Insights: Improve customer satisfaction. Address specific areas of improvement. 6. Complaint Reports Purpose: Manage and resolve user complaints. Key Metrics: Total complaints received. Complaints resolved vs. pending. Most common complaint categories. Average time to resolve complaints. Filters: Complaint status. Date range. Technician or service type. Export Options: CSV, PDF. Insights: Improve complaint resolution processes. Address recurring issues effectively.
